The State’s peak business organisation, the NSW Business Chamber, said a new employer hotline established by the NSW Statutory Insurance Regulatory Authority (SIRA) will provide important support for businesses across NSW in resolving workers compensation enquiries.
“The Chamber provided 18 recommendations to the NSW Government to improve the operation of workers compensation. The establishment of a ‘business hotline’ was one of these recommendations,” said Kellon Beard, Regional Manager Mid North Coast NSW Business Chamber.
Employers can now phone 13 10 50 and receive assistance to help them resolve issues and queries. The Chamber has tested the ‘business hot line’ and was put instantly in contact with a representative of SIRA who was available to resolve queries.
“In December of 2018 the Chamber called on the NSW Government to commission a review of the NSW Workers Compensation system to address serious concerns raised by businesses across NSW.
“The Government announced a review would be undertaken on 16 May 2019 and independent reviewer Ms Janet Dore has been meeting with businesses and business groups across NSW to hear their experiences and to get their views,” said Mr Beard.
“The establishment of a business hotline by SIRA is an important step to help improve the operation of workers compensation in NSW. We look forward to reviewing Ms Dore’s recommendations and to providing additional support to ensure improvements in the operation and sustainability of workers compensation in NSW,” said Mr Beard.